Medan Car Rental
December 23, 2025
Car Rental Depok
December 23, 2025
Car Rental Surabaya
Car Rental Surabaya – Surabaya is a favorite destination for many travelers because of its amazing food, great shopping, and the famous Mount Bromo. Just like in Bali, where the best way to travel around is by renting a car, the same is true for Surabaya. To see everything comfortably—from the busy city streets to the beautiful mountains in Malang—having your own private car is the best choice. For every tourist, renting a car means you don’t have to worry about public transport. You can travel at your own pace, stay safe, and enjoy a much more relaxing holiday with your family.
Why Choose Rent a Van in Surabaya?
More Passenger Capacity
Fits up to 14 people with plenty of room for legs and heavy luggage—no need to rent multiple cars.
Direct pickup from Juanda International Airport
Don’t waste time queuing for a taxi. Your personal driver will be ready at the arrival hall to take you directly to your hotel for a hassle-free start to your trip
Cost Efficient
One van is much cheaper than renting two small cars, saving you money on fuel, tolls, and drivers.
Various Types of Big MPVs Available
We offer a wide range of transport for any group size. Choose from our Hiace Commuter, Hiace Premio, Hiace Executive, or the Luxury version for extra comfort. For larger groups, we also provide Isuzu Elf, Medium Buses, and Big Buses.
Expert Local Drivers
Skip the stress of navigation. Every rental includes a professional driver who knows the best routes, the best halal food, and the perfect timing for tourist spots, ensuring a safe and easy trip.
Hiace Transport
Hiace Transport is a car rental company managed by PT. Tedja Naba Transport. The company has focused on car rental, transportation, and tourism services since 2010. We make Hiace car rental our main service product. We also have various other types of fleets ready to meet all your Hiace rental needs in Indonesia.
Hiace car rentals are currently widely used by families and large groups for travel, especially in the city of Surabaya. Hiace Transport provides car rental Surabaya. This method is considered practical because Hiace cars have a relatively large passenger capacity. With a spacious cabin and comfortable seats, passengers can travel comfortably and safely.
Why Choose Us?
Daily Rental
Daily Van rental is ideal for traveling in Surabaya, especially for groups or large families who want to visit various tourist attractions without worrying about transportation. Car Rental Surabaya have some of the advantages of this service include:
Large Capacity
The Van can accommodate up to 14 passengers, so you and your group can enjoy a more comfortable trip without having to use multiple vehicles.
Comfort
Equipped with cool air conditioning, soft seats, and ample legroom, making your trip more enjoyable.
Fleksibilitas Rute
With a van, you can visit various popular tourist attractions in Surabaya without being tied to public transportation schedules.
Professional Driver
Van rental service providers such as Hiace Transport usually provide experienced drivers who know the best routes in Surabaya, so you can visit various places smoothly without worrying about the route.
Airport, Hotel, Station, and Home Pick-up and Drop-off
Airport, hotel, station, or home pick-up and drop-off services with Van are the best choice for those who need transportation for long-distance or inter-city trips. Car Rental Surabaya have some of the advantages include:
Ideal for Large Groups
The van has a large capacity to carry many passengers at once. Whether for large families, tour groups, or corporate groups, you can travel to the airport or other places together without having to use multiple vehicles.
Flexible Pickup Points
This service not only covers airport transfers, but can also be arranged for pickups from hotels, stations, or even private homes. You can choose the most convenient pickup and drop-off points.
Experienced Driver
The drivers provided by Van rental companies have a good understanding of the fastest routes and traffic conditions in Surabaya, so your trip to Juanda International Airport, the train station, or your hotel will be smoother.
Fixed and Transparent Prices
No need to worry about fluctuating taxi or online transportation costs. With Van rental, the costs are transparent, giving you price certainty.
Business Trips
For business trips in Surabaya or other business needs, Car Rental Surabaya is a very efficient option. Here are some of the advantages of using a Hiace for business trips:
Comfort for Clients and Employees
The Van can be used to pick up VIP clients or transport company employees to important places such as branch offices, hotels, or seminar events with greater comfort.
Time Flexibility
You don’t need to worry about delays, because you have complete control over your travel time. Service providers such as Hiace Transport also offer flexible scheduling, allowing you to travel for business without any obstacles.
Transportation for Groups
The Van is suitable for large business groups that need to travel together in one vehicle. With its large capacity, you can save money compared to using several vehicles.
Additional Facilities
Passengers can also request additional facilities such as Wi-Fi, audio, and snacks in the vehicle when renting a Van, allowing you to stay productive during your trip.
Longterm Van Rental
Monthly or annual rental services are very beneficial for companies or individuals who need vehicles for long periods of time. These services offer many advantages:
Cost-Effective
By choosing a monthly or yearly rental package, you can get a cheaper price compared to daily rentals. This is perfect for companies that need vehicles for daily operations, or for individuals who need vehicles for long-term use.
Vehicles Ready for Use
You can use the Van anytime without having to worry about vehicle maintenance or routine servicing. Rental service providers usually take care of these matters.
Vehicles with Guaranteed Condition
Service providers such as Hiace Transport ensure that rented vehicles are in prime condition, with regular maintenance and periodic vehicle inspections.
Service Flexibility
You can customize the package according to your needs, such as choosing a Van with or without a driver, depending on your preferences and budget.
Ideal for Companies
If your company needs vehicles for operational activities, employee shuttle services, or business transportation, monthly or yearly rentals with van can be very profitable in the long run.
Types & Prices of Van Car Rental Surabaya
Hiace Commuter Van
The Hiace Commuter Van has advantages such as a more spacious interior, comfortable suspension, a more elegant car model, and seat belts available on every passenger seat.
Available Packages:
Capacity: 14 passengers
Hiace Premio
In addition to its spacious cabin, the Hiace Premio has comfortable seating. The various interior features available also make this vehicle suitable for business and family needs.
Available Packages:
Capacity: 14 passengers
Coaster Jumbo
JetBus Coaster Jumbo has a taller, more spacious interior and soft suspension for a more comfortable ride. The model is more elegant, equipped with safety belts, air conditioning, and USB ports available at every passenger seat. Various entertainment features are also available.
Available Packages:
Capacity: 18 passengers
Elf Long
Elf Long offers more capacity and more legroom for passengers. Its longer design ensures your trip remains comfortable with a cabin that feels more spacious. Equipped with safety features, air conditioning, USB ports, and entertainment features.
Available Packages:
Capacity: 19 passengers
Terms and Conditions Car Rental Surabaya
- Zone & Duration of Use
- Use within the Surabaya area only.
- Rental duration:
- 12 hours
- Full Day: 03.00 – 22.59
- Overtime (Excess Rental Time)
- 10% per hour of the rental price according to the duration.
- If overtime exceeds 6 hours, fee will be charged in full daily rate
- Overtime payment can be made:
- Directly to the driver, or
- Transfer to the account.
- Payment
- Bookings are official once a minimum deposit of 20% of the total rental fee has been paid.
- Full payment/cash in advance is required before departure for settlement/extension.
- Rental Cancellation
- > 3 days prior (H): Cancellation fee of 100% of the deposit/final payment.
- > 4 days prior (H): Cancellation fee of 50% of the deposit/final payment.
- If the unit is returned early or the rental duration is shortened, there will be no price reduction.
- Other
- Prices do not apply during High Season & Major Holidays.
How to Book a Car Rental Surabaya
- Contact customer service via WhatsApp or phone.
- Determine the date, destination, and rental duration.
- Transfer a 20% deposit to secure the unit.
- Full payment must be made before departure.
- Get ready for a comfortable and safe trip!
Frequently Asked Questions
What is included and not included in the rental price?
Price includes:
- Vehicle
- Driver
- Fuel (for city use according to duration)
Not included:
- Tolls
- Parking
- Driver meals (if needed)
- Accommodation costs for trips outside the city > 1 day
Is it possible to rent a Van without a driver (self-drive)?
We apologize, but that is not possible. All Van and large vehicles are only rented with a driver to ensure the safety and comfort of your trip.
Can the Van be used for out-of-town trips?
Of course you can! Here are the terms and conditions for out-of-town trips
- The rental fee will be adjusted according to the route, distance traveled, and duration of the trip.
- You can also choose the option to cover the toll, parking, meals, accommodation, and driver tips yourself. This means that these costs will be borne by the renter.
Are prices the same during long holidays or public holidays?
No. Prices vary during high season, such as:
- Eid al-Fitr holidays
- Christmas & New Year
- Long weekends or school holidays
It is best to book well in advance to avoid price spikes and units being sold out.
Can Van provide airport or station pick-up and drop-off services?
Of course. We provide the following services:
- Pick-up and drop-off at Juanda International Airport / Soetta Airport
- Pick-up and drop-off at Surabaya Station
Services can be customized according to your arrival or departure schedule.
Are the vehicles equipped with air conditioning and music?
All units at Hiace Transport are equipped with:
- Evenly distributed air conditioning
- Sound system
- Some units have USB/charger ports & Bluetooth audio, TV, and karaoke
Can I request a driver who speaks a foreign language?
For drivers with basic English skills, we can try to arrange this if booked well in advance.
Is the vehicle insured?
Yes, our entire fleet is insured. However, we still ask renters to take care of the vehicles and obey the rules during the trip.
What happens if your car breaks down or has problems on the road?
We will:
- Immediately send a replacement unit (if available)
- Provide time compensation or a partial refund, depending on the situation*
We also routinely check units before use, so cases like this are very rare.
Hiace Transport Service Photos
Surabaya is the second-largest city in Indonesia and the capital of East Java. It is located on the northern coast of the island, making it a very important port city. Many people know Surabaya as the “City of Heroes” because of its brave history. When you visit, you cannot miss the city’s famous icon, the Sura and Baya statue, which depicts a shark and a crocodile. It is also the main gateway for tourists who want to see the incredible sunrise at Mount Bromo or visit the beautiful city of Malang, as the airport and train stations are very well-connected.
The culture in Surabaya is friendly, energetic, and full of life. The local people are known for being very open and welcoming to visitors. One of the best things about the city is its food you must try “Rawon,” a delicious black beef soup that is a local favorite. For sightseeing, you can explore the historic Old Town with its Dutch-style buildings, or visit the colorful Arab Quarter and the grand Ampel Mosque. If you enjoy shopping, Surabaya has some of the biggest and most modern malls in Southeast Asia. Whether you love history, culture, or food, this city has something special for every tourist.
About Surabaya
When you visit Indonesia, Surabaya is a top destination that offers something for every tourist. The city is filled with amazing spots, from historic monuments and grand religious sites to vibrant markets and giant shopping malls. It is also the perfect gateway to explore the famous Mount Bromo. To see all these top destinations comfortably and on your own schedule, renting a private vehicle is the smartest way to enjoy your trip.
Heroes Monument : The iconic symbol of Surabaya. Every tourist should visit this landmark and its underground museum to learn about the city’s heroic history.
House of Sampoerna: A top-rated colonial-style museum. It is the best place to see traditional cigarette making and enjoy classic Dutch architecture in the heart of Surabaya.
Suramadu Bridge: The longest bridge in Indonesia. It offers a spectacular view of the sea, especially at night, connecting Surabaya to the island of Madura.
Ampel Arab Quarter: A famous cultural destination. Tourists love this area for its historic mosque, vibrant Middle Eastern market, and amazing local halal street food.
Kenjeran Park: A beautiful seaside spot featuring the Sanggar Agung Temple. It is famous for its giant statues and colorful Chinese architecture right by the water.
Top 5 Destinations in Surabaya
Traveling in Surabaya is much more fun if you go at the right time. Here is some important information to help you plan your trip.
- The Dry Season (May to September) : This is the best time for any tourist to visit. The weather is sunny and dry, making it perfect for outdoor sightseeing at the Heroes Monument or a sunrise trip to Mount Bromo. You will enjoy clear blue skies and easy travel conditions throughout East Java.
- The City Anniversary (May) : May is a special month because Surabaya celebrates its birthday. The city comes alive with colorful flower parades, cultural festivals, and big shopping sales. It is the most vibrant time to experience the local culture and see the city beautifully decorated.
- The Wet Season (November to April) : During these months, you can expect rain, usually in the afternoon. This is a great time for tourists who prefer indoor activities, such as exploring luxury shopping malls or enjoying a culinary tour. Hotels are also often cheaper during this period.
- Peak Holiday Periods (August & December) : August and December are the busiest months. August features Independence Day celebrations, while December is popular for year-end holidays. Because many families are traveling, it is the most important time to book your Hiace Transport early to ensure you get a comfortable van for your group.
Best Time to Visit Surabaya
Explore Surabaya City With Car Rental Surabaya
Experience the best of the city by choosing to Explore Surabaya City with Car Rental Surabaya. Hiace Transport provides a premium travel solution with a variety of services, including airport transfers, city tours, and long-distance trips to Bromo or Malang. You can choose from a modern fleet of vehicles, such as the reliable Hiace Commuter, the stylish Hiace Premio, or the high-end Hiace Luxury, ensuring the perfect fit for your group size and budget. The key advantages of booking with them are professional drivers, well-maintained cars with powerful AC, and transparent, all-in pricing that makes your journey across the City of Heroes both comfortable and stress-free.
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